Cancellation & Refund
Last Updated: 17-03-2026
At Baba Baby Pants, we strive to provide the best quality products and service to our customers. Please read our Cancellation & Refund Policy carefully before placing an order.
1. Order Cancellation
Before Shipment
Orders can be cancelled before they are shipped.
To cancel your order, please contact us immediately at:
care@babababypants.com/ +91 751 112 2291
After Shipment
Once the order is shipped, it cannot be cancelled.
You may refer to our return policy (if applicable).
2. Return Policy
Due to the nature of baby hygiene products, we follow strict safety guidelines:
Opened or used diaper packs cannot be returned or exchanged.
Returns are accepted only if:
The product is damaged, or
The wrong item was delivered
3. Return Conditions
To be eligible for a return:
Product must be unused and unopened
Must be in original packaging
Return request must be raised within [3–7 days] of delivery
Proof (photos/videos) may be required
4. Refund Policy
Once your return is approved, the refund will be processed within 5–7 business days.
Refund will be issued to:
Original payment method (for prepaid orders)
Bank transfer (for Cash on Delivery orders, if applicable)
5. Non-Refundable Situations
Refunds will not be provided in the following cases:
Opened or used diaper packs
Incorrect size selection by customer
Delay caused by courier partners
Minor packaging damage that does not affect product quality
6. Damaged or Wrong Product
If you receive a damaged or incorrect product:
Contact us within 48 hours of delivery
Share photos/videos as proof
We will arrange a replacement or refund
7. Contact Us
For cancellation, return, or refund requests:
Baba Baby Pants
Email: Care@bababaypants.com
Phone: +91 751 112 2291
Address: 7/564 Q, Damam Tower, Pathanapuram,
Areekode, Malappuram, Kerala, 673639
GST: 32SBXPS2593Q1Z0