Cancellation & Refund

Last Updated: 17-03-2026

At Baba Baby Pants, we strive to provide the best quality products and service to our customers. Please read our Cancellation & Refund Policy carefully before placing an order.

1. Order Cancellation
Before Shipment
  • Orders can be cancelled before they are shipped.

  • To cancel your order, please contact us immediately at:
    care@babababypants.com/  +91 751 112 2291

After Shipment
  • Once the order is shipped, it cannot be cancelled.

  • You may refer to our return policy (if applicable).

2. Return Policy

Due to the nature of baby hygiene products, we follow strict safety guidelines:

  • Opened or used diaper packs cannot be returned or exchanged.

  • Returns are accepted only if:

    • The product is damaged, or

    • The wrong item was delivered

3. Return Conditions

To be eligible for a return:

  • Product must be unused and unopened

  • Must be in original packaging

  • Return request must be raised within [3–7 days] of delivery

  • Proof (photos/videos) may be required

4. Refund Policy
  • Once your return is approved, the refund will be processed within 5–7 business days.

  • Refund will be issued to:

    • Original payment method (for prepaid orders)

    • Bank transfer (for Cash on Delivery orders, if applicable)

5. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • Opened or used diaper packs

  • Incorrect size selection by customer

  • Delay caused by courier partners

  • Minor packaging damage that does not affect product quality

6. Damaged or Wrong Product

If you receive a damaged or incorrect product:

  • Contact us within 48 hours of delivery

  • Share photos/videos as proof

  • We will arrange a replacement or refund

7. Contact Us

For cancellation, return, or refund requests:

Baba Baby Pants
Email: Care@bababaypants.com
Phone: +91 751 112 2291
Address: 7/564 Q, Damam Tower, Pathanapuram,
Areekode, Malappuram, Kerala, 673639
GST: 32SBXPS2593Q1Z0

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